Help & Support

Need help with Metal? We’re here.

Whether you have questions, need guidance, or want to report an issue, our team is ready to assist you. Choose the option that works best for you.

*Typical response: within 24 hours (business days)

Product Documentation

Find answers instantly through our Product Documentation.

Includes:

Getting started guides

Feature walkthroughs

Fundraising tips

Product Docs

We provide additional learning resources to help you make the most of Metal:

Metal Academy - interactive tutorials inside the platform

Founrder-Led demos - live or recorded sessions demonstrating key workflows.

*Access these resources directly in your Help Center dashboard.